Tag Archives: MTN SA

Clickatell partners with MTN South Africa to roll out chat commerce on WhatsApp

MTN South Africa has collaborated with global customer engagement company Clickatell to roll out MTN Chat, enabling its customers to engage with the telco over WhatsApp. MTN Chat will allow customers to purchase airtime and data bundles within their WhatsApp chat session. Furthermore, customers will be able to access customer support and self-service options, including [...]

MTN to officially introduce out-of-bundle data blocking in SA

In December 2017, MTN introduced an out-of-bundle (OOB) barring option, which enabled users to avoid out-of-bundle data usage. This system offered users a simple means to block OOB usage by dialling *141*0# and selecting the appropriate option. When choosing the option, users could select to turn the feature off and stop bill increase due to out-of-bundle spend. [...]