Mobily and Nokia have renewed their managed services partnership by signing a three-year agreement under which Nokia will manage and maintain the radio and transport network in Riyadh and other regions.
Nokia has been a managed services partner to Mobily for the past ten years.
The wide-ranging managed services collaboration will see Nokia supporting a range of operating capabilities which will allow Mobily to offer a superior user experience through improved service and network performance. It will also boost the overall efficiency of the network operation.
The CTO of Mobily, Alaa Malki, said, “Operational transformation is needed to manage a mix of technologies. Nokia’s global experience in network operations and best practices helps us to be the forerunner in this transformation. Partnership with Nokia marks a new chapter in our collaboration and complements our business objectives. We look forward to further enhancing the end user experience through continuous improvement of our network quality and service agility.”
The head of the customer team at Nokia, Tareq Khalaf, also declared, “This deal showcases our continued commitment to support Mobily’s network at superior quality levels. We are driven to deliver streamlined operations that help our customers respond quickly to fast-changing user demands. Together with Mobily, we’ll be able to connect with a broader ecosystem and deliver the highest degree of efficiency.”