The National Communications Authority (NCA) of South Sudan suspended the services of the telecom operator Vivacell on March 20, 2018. The decision results from an investigation by the Ministry of Information, Communication Technologies and Telecommunications. postal services. The immediate suspension for international communications will come into effect within one week for national communications.
According to a source close to the ministry, the decision to suspend Vivacell’s telecom business stems from its inability to pay the taxes related to the use of its license obtained in 2007. It was in 2009 that the telecom company had officially started its activities. . In 2011, the company claiming network coverage of all 10 state capitals in South Sudan, and main roads from Juba to Yei and Bor, seemed set for a brighter future. But the subsidiary of the Fattouch investment group, based in Lebanon, is in a state of disillusionment.
The strong telecom market of nearly 4 million consumers is subject to fierce competition polarized by MTN and Zain, the first two operators to enter the market. Despite affordable telecom offers and good quality of service, Vivacell has not been able to attract enough customers to counter the power of its competitors.